Track Your Order
Track Your Order
Thank you for shopping with OUTSYN! Here's how to check the status of your order.
Step 1: Check Your Email
Once your order is placed, you'll receive an Order Confirmation email. Once your order ships, you'll receive a separate Shipping Confirmation email containing your tracking number and a direct tracking link from our courier partner.
Step 2: Use Your Order Status Page
Every order also comes with a personal Order Status page link, sent to you by email and shown on your checkout confirmation screen. This page shows real-time updates: Order Placed → Shipped → Out for Delivery → Delivered.
Order Timeline
- Order Confirmed: Immediately after you place your order
- Processing: 1–2 business days
- Shipped: Tracking number sent via email once dispatched
- Delivered: Typically 4–7 business days from dispatch, depending on your location
Can't Find Your Tracking Info?
If it's been more than 2 business days since you ordered and you haven't received a shipping confirmation email, please check your spam folder first. Still can't find it? Reach out to us with your Order ID and we'll help you right away.
Need Help?
Contact our support team with your Order ID and we'll look into it for you.